THIS AGREEMENT (hereafter “Agreement) is made and entered into by PictureThis Photobooth & Photography and the customer (hereafter “Client”) for Photobooth.

Initial Payment, Fees and Cancellation Charges

An initial deposit payment of $100 of your total booking fee is required to secure your booking. This can be paid automatically through our online booking system, or your event date can be reserved for 1 day over the phone until we receive payment. The deposit you pay to secure your event is non-refundable leading up the event, and reflects the work we put into events prior to attending, and the bookings we will have missed be securing your date for you.

All cancellations must be made by contacting us. Once your event has been canceled, your event date will immediately be available for other people to book. *Please note all monies paid to Picture This Photo Booth & Photography is non-refundable. Customers will be given an in-store credit that they can use up to 1 year from the event cancellation date.

Cancellation 30 days or more before the event - company credit of the full amount of the initial payment and/or other monies paid excluding transaction fees*.

Cancellation between 30 - 14 days of the event - company credit of any monies paid, excluding the $100 deposit and transaction fees*.

Cancellation within 14 days of the event - company credit of only 50% of the full booking cost excluding transaction fees*. At this point, it is usually too late for us to get another booking, and so we have lost out.

If we cancel the event from our side excluding bad weather, car accident, or any other situation which puts us in harm's way to get to your event, we will issue you a full refund within 7-14 days. Otherwise it will be a full company credit including all transaction fees.

Full Payment

Full payment is required at least 1 day before your event. An invoice will be generated and e-mailed to you, or you can call our sales team to make the final amount.

All sales are final.

Customers agree to not dispute any transactions before, during, or after rendering services. Disputing charges after services have been rendered is considered fraud, and can be pursued with legal action.

Venue, Access and Location

It is your responsibility to ensure you have provided the venues contact information, address, name, and postcode for our attendants to find you. We also require that the venue allows reasonable access for loading, and suitable parking once the booth and equipment has been unloaded. If parking for loading is restricted you will be liable for any fines that occur as a result and or time used seeking a suitable location. We cannot be held responsible for any errors or delays resulting from incorrect or missing address details.

The photo booth set up area should be designated by the host/party planner before the arrival of the photo booth. The photo booth set up area size should be no smaller than 5 ft x 5 ft. If you have rented an inflatable then the size should be no less than 10 ft x 10 ft.

Events beyond our Control

PictureThis Photobooth & Photography cannot be held responsible for any circumstances that may prevent us from attending your event; these may include but are not limited to, severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liability will be limited to giving a full company credit to the customer.

Set-up of Services

We will arrive to set up approximately 30 minutes before the hire period is due to commence. If you require the booth to be set up earlier an idle time charge applies.

It is your responsibility to ensure that the venue has agreed for us to be in attendance at their venue and at the agreed time. This also includes ensuring that there is access to enter the venue and enough space with a power socket within 2 meters of where the services are to be. If there is insufficient space for us to set up you will still be charged the full hire amount.

It is your responsibility to inform us of any circumstances that may make setting up take longer, these may include but are not exhaustive to; going upstairs, a long distance from unloading area to set-up area, restricted access. If we are not aware of these and the set-up takes longer than normal your hire period may be intruded into.

Hire Period

The hire period will be for a set period, typically three hours, but as specified in the booking form and as agreed by both parties before. In addition this will cover the 30 - 60 minute setup time and 30 minute pack down time. Use will commence at the agreed time and finish at the agreed time in the booking form unless due to technical difficulties on our behalf, when we provide the service for the set period once rectified.

If your event simply starts late or runs late, our period of hire will still be for the agreed period and times unless we agree to provide additional hours as per our additions.

Please note PictureThis Photobooth & Photography may use pictures taken at the event for marketing purposes.

No Liability is accepted for:

Loss of or damage to property belonging to or traveling with the members of any group. For example watches, jewelry, cameras or clothing.

Personal injury or death of any participants however caused unless by proven negligence of PictureThis Photobooth & Photography.

Termination of Hire

PictureThis Photobooth & Photography will not tolerate any abuse or threatening behaviour to our employees. If this occurs PictureThis Photobooth & Photography retain the right to terminate the hire, with no refund payable for hire time that has been cut short. We are providing a service to you , our staff should be treated with the respect they deserve.

PictureThis Photobooth & Photography also retain the right to terminate a hire if they feel that any equipment or property belonging to PictureThis Photobooth & Photography is in danger of being damaged or has been damaged due to unruly behavior from you or your guests. We also reserve the right to refuse guests to participate in the activities if we feel they are too unruly.

In any instances where we feel there is a need to terminate the hire we will attempt to speak with you or the hosting venue first, if possible to try to resolve the matter before termination.

You will be fully responsible for any damages caused by you or any other attendees at the event to the booth or booth equipment however caused, with the sole exclusion of PictureThis Photobooth & Photography staff.

In the event of any damages caused by those present to property or equipment in use by PictureThis Photobooth & Photography, you will be charged the full replacement cost and are liable to cost involved in termination of future events due to sourcing replacements.

Any damages must be reported to a member of PictureThis Photobooth & Photography staff immediately.

If you are picking up a booth, you may be held responsible for any damages occurred during your rental, and a photo ID is required during pickup. Charges for a full replacement are up-to $2000, but are not limited to.

All equipment must be returned by 10 AM, and picked up no earlier than 8 AM or an agreed upon time.

Failure to return on the agreed upon timing may incur extra charges.

$200 per day charge for lateness.